Operations Manager

Operations Manager - Block Management
Location: London (Hybrid Working Available)
Salary: £50,000 - £55,000

A growing block management company in London is looking for an experienced Operations Manager to take on a leadership role within the business. While still managing a small portfolio, the focus of this position is on team management, business growth, and operational support.

Key Responsibilities:

• Team Leadership & Development - Support, mentor, and oversee the property management team to maintain high service standards.
• Business Growth & Strategy - Contribute to key decisions that impact the direction and expansion of the company.
• Recruitment & Onboarding - Lead the hiring process and integrate new team members into the business.
• Portfolio Management - Manage a small number of properties to stay hands-on and engaged with clients.
• Operational Efficiency & Compliance - Improve internal processes and ensure compliance with leasehold regulations.
• Stakeholder Engagement - Work closely with directors, clients and key stakeholders to drive service excellence.

What We're Looking For:

• Strong experience in block management, including team leadership.
• Solid knowledge of leasehold legislation, service charge management, and compliance.
• A proactive and strategic mindset, with experience improving processes and driving growth.
• IRPM qualification (or willingness to work towards it) preferred.
• Confident decision-maker with excellent problem-solving skills.

What's on Offer:

• Hybrid & Flexible Working - Options for flexible start times and remote working as needed.
• Career Progression - A leadership role with real influence in the business.
• Supportive Work Environment - Collaborative culture with a focus on long-term success.

If you are a senior block manager or operations professional looking for your next step, apply today.