Block Manager

Location: London (Central and Outskirts)
Salary: £35,000 - £45,000 per annum
Employment Type: Full-time, Office-based

About the Company

An independent and thriving property management company, we have earned a reputation for delivering top-tier service and a commitment to excellence. As they continue to expand with new properties and services, they remain dedicated to both client satisfaction and employee support. Their workplace culture fosters growth, diversity, and social engagement, making this an ideal opportunity for a proactive professional looking to advance their career in a supportive environment.

Position Overview

The Block Manager will be responsible for managing a portfolio of up to 600 residential units across central and the outskirts of London, focusing on delivering exceptional service and maintaining high standards. Each Block Manager will have an Assistant Block Manager to support daily operations, ensuring seamless and efficient management. Reporting to Senior Leadership, the Block Manager will play an integral role in upholding the company's reputation and commitment to quality.

This role suits both experienced Block Managers and Assistant Property Managers ready to step up, as the company is looking for a dedicated individual with industry experience and a drive to grow within the business.

Key Responsibilities

• Portfolio and Budget Management:

  • Annual Budget Preparation: Develops and manages annual service charge budgets, ensuring transparency and financial accountability.
  • Insurance Claims: Manages the handling of insurance claims, working efficiently to resolve issues and minimise disruptions for clients.

• Site Inspections and Compliance:

  • Regular Site Inspections: Conducts thorough site inspections to ensure high-quality service delivery, identifying building repairs and ensuring compliance with health and safety standards.
  • Health & Safety Compliance: Ensures adherence to all health and safety requirements, proactively identifying and addressing potential issues.

• Client and Contractor Relations:

  • Contractor Coordination: Coordinates with contractors for maintenance and repair needs, ensuring timely and high-quality service.
  • Client Relationship Building: Establishes and maintains strong, proactive relationships with clients, providing responsive and attentive service.
  • Efficient Response to Leasehold Enquiries: Manages leasehold enquiries promptly and professionally, ensuring client satisfaction and regulatory compliance.
  • Meeting Attendance: Represents the company at external meetings as necessary, demonstrating commitment to client relationships and service quality.

• Internal Coordination:

  • Team Collaboration: Liaises with team members and departments to ensure seamless operations and uphold company standards across portfolios.

Ideal Candidate Profile

• Industry Experience: A background in block management or property management, with familiarity in budget preparation and site compliance.
• Strong Work Ethic: Dedicated and quality-focused, demonstrating a high level of professionalism and accountability.
• Growth-Minded: Eager to learn and grow within the role, supporting the company's vision for expansion.
• Organisational Skills: Highly organised, capable of managing up to 600 units effectively while maintaining high service standards.
• Team Player: Collaborative, able to work effectively with an Assistant Block Manager and coordinate with the wider team.

Why Join Us?

• Supportive Environment: We prioritise our employees, fostering a work culture that values and supports individual and team growth.
• Social and Collaborative Culture: Enjoy regular social events and lighthearted Friday afternoons, creating a positive and engaged workplace atmosphere.
• Diversity and Inclusion: Join a team that celebrates diverse backgrounds and perspectives, contributing to a rich and inclusive workplace.