Block Manager

We are seeking a Block Manager who is focused on providing strong customer service with the support of a large business. If you are motivated to enhance your skillset within block management and want to achieve further qualifications whilst managing a portfolio with the support of an Assistant this could be a fantastic opportunity for you.

Managing a portfolio across the Southampton and Portsmouth of purpose built buildings. The total number of units is circa 600, which makes this a managable portfolio which allows a Block Manager to service it well.

The Role

• Manage a small portfolio of residential blocks, ensuring smooth day-to-day operations and top-notch service delivery.
• Oversee statutory compliance processes, including Section 20 notices
• Budget setting and presentation of year end accounts with the support of the back office team.
• Effectively liaise with leaseholders, contractors, and stakeholders to resolve issues and maintain positive relationships.
• To have an understanding of service charge budget setting and assisting service charge accountants with yearend accounts.
• To be able to effectively manage reactive and preventative maintenance works.
• To understand and ensure compliance across your portfolio for all aspects of health and safety.
• To be able to effectively manage insurance renewals and claims
• To be able to undertake regular inspections of developments.
• To have experience in supervising of site staff and contractors.
• To have a good understanding of Companies House requirements.
• To have an understanding for property management and financial software
• Provide support to senior management as needed, demonstrating a proactive and flexible approach.

The Person:

• Previous experience in the block management sector is essential.
• Strong knowledge of S20, AGM procedures and service charge budget setting.
• Excellent organisational skills with the ability to prioritize tasks effectively.
• Strong communication and interpersonal skills with a customer-focused approach.
• A proactive mindset, ready to take on new challenges and learn from experiences.
• Relevant qualifications such as TPI or RICS are advantageous but not essential.
• Experience using Qube and Dwellant

The Package:

• Competitive salary package up to £28,000-£30,000 including a car allowance per annum £3,600.
• Career progression opportunities within a supportive and dynamic environment.
• Hybrid role
• Training and development opportunities to enhance your professional skills and knowledge.