Leasing Executive - Milton Keynes

Property Management Recruitment are seeking an experienced Leasing Executive to provide onsite lettings management services to an exciting, market leading, new build BTR development in Milton Keynes. The Leasing Executive will oversee all aspects of lettings administration, lettings compliance and marketing. To ensure first class service is provided from the moment an enquiry is received right up until the resident's deposit is returned.

Key Responsibilities

• To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
• Ensuring good presentation of available apartments at all times
• Co-ordinating the online marketing of available apartments
• Put together demographic data, reports and compile information along with commentary
• Ensuring all enquires are responded to in line with agreed service levels
• To coordinate with 3rd party agents as required
• In conjunction with the General Manager - carrying out regular rent analysis of the local market
• Meeting prospective tenants, conducting viewings and negotiating rental offers
• Completing applicant vetting requirements
• Completing new let paperwork in line with strict procedures
• Compiling regular letting performance for use in discussions with the client, senior team and the General Manager
• In conjunction with the Resident Experience team, to coordinate up to date resident communication via various channels including social media
• Appraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renew
• Co-ordinate renewal communications and negotiations
• To ensure arrival packs are prepared, and keys are ready for tenant move in's
• As part of the wider site team, create a best in class community through communication, events and innovations
• Provide first class customer service to residents and applicants

Skills, Knowledge and Experience

• Experience in undertaking viewings and negotiating offers with prospective applicants
• Strong interpersonal skills
• Proactive and dynamic taking ownership of all of core duties
• Excellent communication skills displaying sensitivities to and understanding of residents' needs
• Ability to handle multiple tasks
• Confident in using all Microsoft platforms including, Word, Outlook, excel and sharepoint
• Flexible and cooperative at all times, working as a member of a Team
• Understanding the importance of achieving deadlines and ensuring quality output
• Use initiative and take responsibility for providing solutions
• To ensure confidentiality and security of all business, client, and customer documentation/information
• Well-groomed and of smart appearance
• Dynamic approach, problem solving, well organized and ability to work well under pressure
• Organised, meticulous, tenacious