Scheme Host
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| Job Type | Permanent Full Time |
| Location | East London |
| Area | London, England |
| Sector | Build to RentBuild to Rent - Operations |
| Salary | £32,000 + Commission |
| Start Date | |
| Advertiser | remoteapi |
| Job Ref | PMR21 |
| Job Views | 409 |
- Description
- PMR are working with an established national Build to Rent operator who are looking for a Scheme Host to deliver a great experience for residents.
The role requires enthusiasm, excellent organisational skills, good people skills and the ability to work under pressure and with a degree of flexibility as no two days are ever the same.
The Role:- Being the ‘Face’ of the scheme as first point of contact for Residents
- Running regular resident engagement events
- Working closely with Asset Manager and Resident Engagement Manager to provide a bespoke resident experience based on the resident demographic.
- Handling applicant enquiries and arranging tours quickly and efficiently.
- Conducting tours and agreeing offers for available properties handing over to our Tenancy Management team for progression.
- Reviewing and reporting repair issues providing Residents with regular updates on progress.
- Regular inspections of vacant apartments and pre-let property condition checks.
- Carry out regular inspection of all common parts reporting any defects.
- Carrying out light concierge duties such as parcel collection and key management.
Skills:- Confident liaising with various people including applicants and residents both in person and electronically.
- Able to invest in the scheme with the goal of contributing to the overall experience of Residents.
- Ability to work under pressure with a degree of flexibility and to take control of their own workload.
- Excellent organisational skills with IT experience.
- Proactive approach in seeking ways to improve residents experience and engagement.
- Previous experience within PBSA, Co-Working, Hospitality or within a customer focused environment is desirable.
