Block Management Team Leader

Overview: As a Team Leader within our organisation, you will be responsible for overseeing a traditional portfolio of developments. Your primary objective will be to support a team of 2 line reports, fostering a collaborative environment while adeptly problem-solving to ensure the highest levels of service delivery to our valued customers and clients.

Key Responsibilities:

• Provide leadership and guidance to a team of 2 line reports, ensuring clarity of objectives and fostering a positive team dynamic.
• Act as a point of contact for escalated issues, utilizing problem-solving skills to address challenges effectively and efficiently.
• Facilitate the learning and development of team members, leveraging training opportunities such as ARMA courses, Leadership courses, and our internal training program.
• Collaborate with stakeholders to identify areas for improvement in service delivery and implement strategies to enhance customer/client satisfaction.
• Foster a culture of continuous improvement, encouraging innovation and best practices within the team.
• Monitor performance metrics and KPIs, providing regular feedback and coaching to team members to drive performance excellence.
• Support the recruitment and onboarding process for new team members as needed.

Qualifications and Skills:

• Proven experience in a leadership or supervisory role, preferably within a similar industry or environment.
• Strong interpersonal and communication skills, with the ability to effectively collaborate with team members and stakeholders at all levels.
• Excellent problem-solving abilities, with a proactive approach to addressing challenges and finding solutions.
• Commitment to ongoing learning and development, with a willingness to participate in training opportunities and pursue professional growth.
• Ability to thrive in a fast-paced environment, managing multiple priorities and deadlines effectively.
• A proactive and adaptable mindset, with the ability to embrace change and drive positive outcomes.
• Knowledge of ARMA regulations and leadership principles is desirable but not essential.

Benefits:

• Competitive salary up to £55,000 per annum.
• Comprehensive training opportunities, including ARMA courses, Leadership courses, and internal training programs.
• Room for progression within 12-18 months due to the rapid growth of our organization.
• A supportive and collaborative work environment that values innovation and continuous improvement.
• Additional benefits package including [insert any specific benefits here, such as health insurance, retirement plans, etc.].

Join our dynamic team and contribute to our mission of delivering exceptional service to our customers and clients. Apply now to be considered for this exciting opportunity!