Day Concierge (with driving license) - London W1

The Day Concierge will focus on the residents and guests, delivering duties and overall experience to an exceptional standard. They will the main point of contact for all and excel on the concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered. They will direct, co-ordinate, plan and undertake essential central services such as guest arrivals, deliveries, post, amenity and transportation bookings, dry cleaning, general requests, waste disposal and recycling.

They will focus on building loyalty with residents and delivering results through proactive communication as well as by meeting residents' and management's expectations, thus creating memorable experiences.

Alongside the Day Duty Manager and building Management you will refer and follow up on any significant lifestyle requests to management and ensure the multiple service elements operate effectively to create a seamless one-team approach by being an effective and proactive member of the team.

The Candidate

• Previous experience in a similar role within a 5-star or luxury residential property.
• Must have a strong command of the English language.
• Must have excellent communication, customer service and Microsoft Office skills.
• Good understanding of Health and Safety.
• Experienced car driver with a valid and clean UK or EU driving license essential (ideally minimum of two years).

Working hours: 4 days on, 4 days off; 7am - 7pm