Night Concierge - West London
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| Job Type | Permanent Full Time |
| Location | Brentford, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | £25000 - £26000 per annum |
| Start Date | ASAP |
| Job Ref | MP-63256366_1705409476 |
- Description
We are working with a luxury residential scheme based in West London who are looking to hire a customer service focused Night Concierge to join the team. The Night Concierge will be in charge of the main reception desk throughout their shift, providing a welcoming service for residents and ensuring the premises is safe.
Hours: 4on 4off rota, 7pm to 7am
Salary: £25,000 - £26,000 pa
Duties:
- Welcoming clients and residents
- Acting as the point of reference for visitors, Contractors and others who need assistance or information
- Knowledge of Health and Safety Procedures, lone working
- Facilitate Contractors' visits
- Parcel, Key and Laundry Services
- Issue communications to all residents, draft logs and breach update trackers
- Maintain inventory and stock of supplies for concierge desks
- Conduct regular patrols and site inspections
- Any other duties outlined by your Line Manager
Candidate Attributes:
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Proficient in Microsoft Packages
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- Qualification in hotel management or relevant field is desirable
- SIA qualification is desirable
