Estates Administrator - Luxury Residential Scheme

We are working with a luxury residential scheme who are keen to hire an Estates Administrator to assist in the day to day operations on site. You will be reporting into the Estate Manager and Estate Director, providing general administrative support to ensure the smooth running of the scheme.

Hours: Monday to Friday, 42.5 hours per week

Salary: £30,000 per annum

Duties:

• To provide a high level of management and administration support to the Development Manager.
• To be a part of the on-site management team in charge of maintaining the policies, company rules and to provide consistent quality work.
• Update the building noticeboards as required.
• Assist the Development Manager in writing and circulating monthly resident's newsletters.
• To assist in managing on-site Concierge teams annual leave and sickness, updating rotas accordingly and taking charge of arranging appropriate cover when required to ensure there is consistency across the team.
• To know, understand and demonstrate the principles of the managing agent.
• Assist where necessary with any other reasonable tasks or duties when assigned by the Development Manager.
• To help to create a 'can do, will do, with pleasure' culture within all aspects of the team.
• Assisting with all aspects of property management as directed by the Development Manager.
• Any other office related tasks including photocopying, post, registered mail.
• To adhere to the Landlord & Tenant Act and work within the approved budgetary constraints as directed by Estate Management.
• To pro-actively solve problems and recommend changes to make improvements.
• Produce reports for the team as directed by the Manager.
• Ordering stationery and cleaning supplies as necessary in liaison with Estate Manager.
• Prioritise work to ensure that deadlines and targets are met within the appropriate time scales.
• Update, amend, maintain & manage the main database of information for the estate.
• Deal with telephone enquiries together with any associated follow-up.
• Deal with email correspondence and replies as necessary, keeping team updated with current issues.
• Meeting and greeting clients, residents & contractors as required.
• Deal with all written correspondence on behalf of the team as required.
• Maintain filing systems both electronic & paper associated with the property management team.

Requirements:

• 2 years experience working within an administration background, preferably within luxury residential, property or hotels
• Strong IT Skills, Microsoft Word and Excel
• Fantastic communication skills, both written and oral
• Meticulous attention to detail with a focused work ethic
• Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism