Property Manager

An opportunity has arisen for the above position having responsibility for management of a varied portfolio, comprising of commercial offices and a mid-sized residential block, in addition to general oversight of other assets.

The successful candidate will be responsible for:

General responsibilities

• Must be able to multi-task seamlessly across a mixed residential, commercial, and industrial portfolio
• Regular inspection of portfolio throughout UK, predominantly within London
• Ensure compliance with health & safety regulations; instruct and follow through on health and safety / fire risk assessment reports
• Review and initial approval of alterations across the portfolio
• Review and liaise with insurance broker on all aspects of building insurance, including risk assessment, coverage amounts and inspections
• Review and approve all portfolio invoices
• Tendering and preparation of portfolio service and maintenance contracts
• Maintain both paper and electronic files in accordance with GDPR regulations and office policies
• Provide instruction and supervision of regular scheduled maintenance works, as well as emergency repairs

Residential role aspects

• Management, recruitment, and on-going training of a team of porters
• Liaise with residents and leaseholders on all property-related matters; attend resident meetings as needed
• Must have experience in service charge arrears management, including debt management and referral to solicitors, following legal requirements
• Familiarity with M&E systems, including lifts, CWST, CCTV, boilers (both gas and electric), and access control systems
• Experience with issuing of Section 20 notices, knowledge of timelines and legal requirements
• Prepare budget and expense reports; liaise with accounts team on monitoring of expenses and preparation of year-end service charge accounts

Commercial role aspects

• Must have experience dealing with business rateable values, valuations offices and agents; filing of appeals and processing of refunds; responsible of ensuring payment of business rates and Empty Property Rate Relief exemptions
• Must have familiarity with commercials heads of lease terms, commercial lease negotiations, tenant move-in and move-out and dilapidations inspections
• Must have experience in preparing multi-schedule budgets, service charge accounts, to run in conjunction with lease documents, allocations and timelines
• Management, recruiting and on-going training of office building concierges
• Liaise with commercial lettings agents to coordinate viewings; liaise with new and existing tenants on build-out and maintenance issues

Industrial role aspects

• Liaise directly with on-site building managers and tenants
• Ensure compliance with health & safety requirements
• Have familiarity with planning and environmental regulations