Assistant Accommodation Manager - Manchester

PMR are seeking an enthusiastic and experienced Assistant Accommodation Manager for our client, an award-winning provider of high-end student accommodation.

The Assistant Accommodation Manager will assist with all operational activities within the development, whilst managing and overseeing an in-house team. The Assistant Accommodation Manager will ensure an exceptional level of customer service is provided, and that the building is managed and maintained to a high standard.

Key Responsibilities:

• Assist the Accommodation Manager in the day to day management and maintenance of the buildings including en-suite study-bedrooms.

• Ensure the building is managed and maintained in accordance with company policies and procedures
• To manage the student letting cycle to ensure 100% occupancy. This will include marketing activities, scheduling for availability, viewings, check in and out, inspections, tenancy agreements, rent & arrears management, student welfare & head office documentation.

• To provide customer focused facilities and maintenance services to include management of utilities, waste, security & cleaning contracts and full budgets.

• To provide site/building management to, ensure best practice at all times, scheduling and management of trades, support services plus supporting the relationship building with local Police, Fire, Ambulance and supporting partners e.g. University.
• Contribute to ensuring compliance with Health & Safety legislation, and that all risk assessments are correctly carried out.

Key Requirements:

• A proven successful track record in a management role within student accommodation.
• An outstanding level of customer service.
• The ability to manage a multi-disciplined team.
• Previous experience in a service driven environment and exceeding service levels.
• The ability to think on your feet and exercise sound judgement and reasoning.