Estate Admin - West London

Our client is looking for an Estate Admin to support the Development Manager in all operations on site.

The role will be based within a Residential Development in West London.

Duties:

• To provide a high level of management and administration support to the Development Manager.
• Maintain the policies, company rules and to provide consistent quality work.
• Prioritize work to ensure that deadlines and targets are met within the appropriate time scales.
• Update, amend, maintain & manage the main database of information for the estate.
• Manage the estate purchase ordering system.
• Send out Welcome packs (electronically) to all new tenants & lessees, with follow-up to all non-received details.
• Communicate with the car parking company (temporary and permanent), administer all related correspondence relating to this.
• Update, amend & maintain the facilities management database in liaison with Development Manager.
• Deal with telephone enquiries together with any associated follow-up.
• Deal with email correspondence and replies as necessary, keeping team updated with current issues.
• Meeting and greeting clients, residents & contractors as required.
• Deal with all written correspondence on behalf of the team as required.
• Plan and organize the calendar to make efficient use of time.
• Maintain filing systems both electronic & paper associated with the property management team.
• Liaising with Development Manager, Estate Agents, Lessees, Tenants, Surveyors, and personnel as required.
• Send out circular letters/email updates to residents and lessees as requested by the Development Manager.
• Update the building noticeboards as required.
• Assist the Development Manager in writing and circulating monthly resident's newsletters.
• Assisting with all aspects of property management as directed by the Development Manager.
• Any other office related tasks including photocopying, post, registered mail.
• To adhere to the Landlord & Tenant Act and work within the approved budgetary constraints as directed by Estate Management.
• To pro-actively solve problems and recommend changes to make improvements.
• Produce reports for the team as directed by the Development Manager.
• Ordering stationery and cleaning supplies as necessary in liaison with Development Manager.

Personal Specification:

• You will have experience working in a similar role in a fast paced and demanding environment.
• You will be highly organised with a good all-round understanding of building maintenance, staff management and health & safety compliance.
• You will be motivated, driven and a quick thinker who can easily build good relationships with a wide range of people.
• You will use your expertise to come up with innovative solutions.