Weekend Customer Support Assistant - Student Accommodation
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| Job Type | Permanent Part Time |
| Location | City of London, London |
| Area | London, England |
| Sector | PBSAPBSA - Operations |
| Salary | Up to £10480 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | MP-432566236_1693931073 |
| Job Views | 491 |
- Description
PMR is working with a luxury Student Accommodation client based in Central London, looking to hire a Customer Support Assistant on a Part Time basis during the Weekends. This is a wonderful opportunity to join an ambitious, thriving and professional company with a true innovative spirit, located in heart of London (zone 1).
Hours: Saturdays and Sundays - shifts are 8.5 hours, rotational basis of early, mid and late shifts
Salary: £10,480 per annum
Core Duties:
- You will be the first point of contact.
- Going above and beyond to deliver excellent resident service.
- Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues.
- Helping out with parcels and post queries.
- Loaning out items - e.g. hoovers, fans, ironing boards etc.
- Assisting contractors, visitors and our university partners with their requirements.
- You'll be carrying out checks and building walks - logging all your observations on an iPad.
- Inspecting our communal areas; our power house - the plant room, the lifts and the corridors, residents' rooms (prior to their checkout).
- Carrying out a room inspection or showing a potential resident one of our suites or studios.
We will apply for an enhanced DBS check - because we provide living accommodation for residents under 18 and we are committed to their safe-guarding.
