Assistant Development Manager - West London

Our client is looking for an Assistant Development Manager to support the Development Manager in all operational aspects at a luxury residential site in West London.

Hours: Monday to Friday, 9am - 5.30pm

Duties:

• Providing a secure and safe environment for the residents, tenants and staff at the development.
• Developing and maintaining service orientated culture amongst the staff and contracted service providers.
• Supporting the development of activities to enhance the lifestyle of residents based around the communal facilities.
• Managing and supervise the in-house staff and oversee the work of the in-house operations teams and external contractors.
• Ensuring the development is maintained to the standard commensurate with the client's portfolio status and value.
• Ensuring compliance with the Health and Safety Policy for managed estates.
• Assisting the Concierge staff with their duties and ensuring high end customer service is always receieved by the residents.
• Compile staff rosters and assist the Estate Manager in dealing with any staff issues.
• Contractor management.
• Calculate staff monthly overtime for approval by the Development Manager.
• Report any potential insurance claims to the Development Manager and Property Manager.
• Fire alarm testing procedures.
• Any other reasonable duties as may be necessary for the running of the site.

Requirements:

• Confident at dealing with residents, contractors and other visitors to the Estate.
• Excellent verbal & written communication.
• Ability to use own initiative to solve problems.
• Polite and friendly attitude.
• Good working knowledge of Microsoft Office.
• Knowledge of QUBE & Meridien systems.