Night Concierge - South East London

We are working with a luxury residential apartment block based in Southeast London, actively seeking a Night Concierge with excellent customer service to join the team.

Hours: 7pm to 7am, 4on 4off rota

Salary: £25,025 per annum

Responsibilities:

• Provide a high standard of customer service to our residents, client, and guests.
• To be welcoming, friendly, polite and smart at all times.
• Ensure that the building is maintained to the highest standards expected by the Landlord and Managing Agent and that the Building and Estate runs efficiently.
• To co-ordinate the day to day running of the building liaising with residents to ensure all relevant information is communicated correctly and efficiently.
• Statutory health and safety checks of the building.
• Checking in and signing out of parcels.
• Management of key holding and contractor attendance.
• Distributing Post.
• General Admin.

Candidate must haves:

• Professional attitude to service provision.
• Ability to resolve complaints effectively and within procedures.
• Can do attitude.
• Ability to work as an individual and part of a team.
• Flexible approach.
• Friendly and helpful, polite and courteous.
• At least 2 years' experience of working with the public is essential, ideally in a service related, customer facing capacity.

Benefits:

Overtime paid x1.3 (time and a third) / 3 days company sick days within a three-month period - effective post passing probation period.

The role will be subject to satisfactory Basic DBS check.