Weekend Customer Support Assistant - Student Accommodation
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| Job Type | Permanent Part Time |
| Location | South West London, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | Up to £10480 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | MP-43255266_1687517049 |
| Job Views | 587 |
- Description
We're working with a leading Student Accommodation provider who is actively seeking a Weekend Customer Support Assistant to join their team, based on site in Victoria. We will be looking for a customer centric individual to provide front of house support across the building to the residents.
Hours: Saturdays and Sundays - 7.30am to 4pm or 12.00pm to 8.30pm (rotating shifts weekly)
Salary: £10,480 per annum
Duties:
- Assisting contractors, visitors and our university partners with their requirements.
- You'll be carrying out checks and building walks - logging all your observations on an iPad.
- Inspecting our communal areas; our power house - the plant room, the lifts and the corridors, residents' rooms (prior to their check-out).
- You will be the first point of contact.
- Going above and beyond to deliver excellent resident service.
- Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues.
- Helping out with parcels and post queries.
- Loaning out items - e.g. hoovers, fans, ironing boards etc
- Carrying out a room inspection or showing a potential resident one of our suites or studios.
Candidates must be able to provide 2 professional references, please apply with your CV to be considered. If you do not hear back from us within 14 days you should assume you have been unsuccessful.
