Head of Block Management

Working exclusively with a leading property management company specialising in prime central London, PMR is seeking a Head of Block management.

This company prides itself in delivering exceptional service and tailored solutions to their high end clients. As a remote-first organisation, they embrace flexibility and value work-life balance while ensuring the highest level of professionalism and efficiency.

Role: Head of Block Management

We are seeking a dynamic and experienced Head of Block Management. In this role, you will be responsible for overseeing the management and maintenance of our portfolio of high-end blocks of flats, ensuring exceptional service delivery to our clients. Working remotely, you will have the flexibility to manage your workload while upholding our company's reputation for excellence.

Responsibilities:

• Manage a team who provide services to a portfolio of high-end blocks of flats, ensuring the efficient and effective day-to-day operations.
• Provide leadership and guidance to a team of property managers and administrators, promoting a positive and collaborative work environment.
• Develop and maintain strong relationships with clients, addressing their needs and concerns promptly and professionally.
• Oversee budgeting, financial planning, and reporting for each property, ensuring adherence to financial goals and objectives.
• Implement and maintain property management best practices, policies, and procedures.
• Conduct regular inspections of properties to assess maintenance needs, identify areas for improvement, and ensure compliance with regulations and safety standards.
• Coordinate and manage contractors, suppliers, and service providers to deliver high-quality services and repairs within established timelines and budgets.
• Stay updated on industry trends, legislation, and regulations related to block management, and ensure compliance with all relevant laws and requirements.
• Collaborate with the sales and marketing team to identify opportunities for business growth, secure new clients, and enhance our service offerings.

Requirements:

• Proven experience in block management, preferably within a high-end residential environment.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills to effectively engage with clients, stakeholders, and team members.
• Solid understanding of property management principles, including health and safety regulations, financial management, and maintenance processes.
• Knowledge of relevant legislation and regulations governing block management.
• Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Self-motivated and able to work independently in a remote setting.
• Professional qualifications in block management (e.g., IRPM, ARMA) are highly desirable.

Package:

• Competitive salary based on experience and qualifications.
• Remote work arrangement with flexible hours.
• Opportunities for career development and growth within a dynamic and expanding company.
• Collaborative and supportive work environment.
• Pension scheme.
• Annual leave allowance.
• Annual bonus

If you are a motivated and experienced professional seeking a challenging and rewarding remote position as a Head of Block Management, we would love to hear from you. Apply now with your resume and a cover letter outlining your relevant experience and why you would be a great fit or contact annie.mcgrandles@pmr.uk.com for a conversation.