Day & Night 4on 2off - Concierge - Luxury Residential Building

Our client is looking for an experienced concierge to join their team in Battersea.

The shift pattern is working for 2 days & 2 nights in a row then 2 off rota, 8am-4pm & 15:30pm - 23:00pm

Salary: £25,000 non- negotiable - performance based bonus scheme

Duties:

• Deliver excellent customer service to all residents.
• Greet all residents in a professional and courteous manner.
• Proactively anticipate resident's needs.
• Aid and engage with all guests/residents and colleagues within the development.
• Understand and be aware of your Departmental Standard Operating Procedures and always adhere to these.
• Ensure the communal areas are always kept clean, tidy, and presentable.
• Report any incidents, problems, or complaints to the appropriate manager in a timely manner.
• Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing.
• Complete the am/pm/overnight operational reports and handover and report any operational issues.
• Assist with Move In's/Move Out's.

Requirements:

• Must have concierge experience in residential buildings or hotels.
• Must have customer service facing experience.
• Written and Verbal skills.
• Strong written and verbal communication skills in English.
• Reliable and timekeeping.
• Immaculate presentation.

If you have not heard back from a consultant within 2 weeks then your application has been unsuccessful at this time.