Leasing Assistant - Manchester

PMR are seeking a Leasing Assistant on a 6-Month FTC to co-ordinate the new lettings administration and move in process for a large Build to Rent development, supporting the property management and customer service team. The successful candidate will be a good team player with strong organisational and communication skills (both verbal and written), have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative.

Key Responsibilities:

• Providing administrative support to the Leasing Manager and Leasing team.
• Provide high level of customer service to residents at all times
• Support with Lease-up logistics such as furniture delivery co-ordination, car park booking and lift management.
• Review and accept offers submitted by third party agent for new lets including right to rent checks
• Complete new tenancy progression process including referencing and drafting tenancy agreements
• Process tenancy renewal paperwork and ensure lettings legal compliances are met and procedures followed
• Conduct check in, check out and apartment quality assurance checks.
• Liaise with the wider site team to ensure flats are ready for move ins
• Maintain records on the property management database
• Compile Excel spreadsheets for portfolio analysis, monitoring and reporting
• Deal with enquiries from tenants, utility providers, local authorities, etc
• Maintain electronic files for each property in accordance with procedures
• Liaise with the property accounts team over any property queries where necessary
• Updating utility providers and local authorities of tenancy changes
• Collate data and compile client reports
• Undertake specific projects as requested by line manager
• Complete general administrative roles as and when required

Skills, Knowledge and Experience:

• Previous property experience in an administrative capacity, negotiation experience would be advantageous
• Good organisational skills
• Good verbal and written communication skills with a positive attitude and attention to detail
• Excellent time management
• Ability to multitask and to work accurately and effectively under pressure
• Must understand the principles and practice of customer care
• Ability to work in a team and understand team dynamics
• Must be computer literate in Microsoft Office with a high level of competence on Excel

Working Pattern:

• 5 on 2 off

Please be aware this role is a 6-Month FTC.