Lettings Admin (FTC) - Build to Rent

PMR are seeking an experienced, enthusiastic and knowledgeable Lettings Administrator to join a well established provider of Build to Rent homes in Stockwell!

This is a 6 month fixed term contract ending in November 2023, however there's a possibility for the role to become permanent at the end of the fixed term.

The position is to work 5 days a week based on a Monday to Saturday rota, working one in two Saturday's with day off in lieu the following week.


Overview

The Lettings Administrator plays an important role in the successful operation of a residential rental building under our management. In order to meet the service requirements of our residents, Lettings Administrators need to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner.


Duties

• Conduct viewings to prospective tenants
• Respond to email / phone enquires in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings
• Assist with move in / move out customer journey procedures
• Coordinate all parcel and recorded mail deliveries and advise residents of the receipt by following the right procedure
• Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs
• Promote a neighbourly and community atmosphere
• Comply with regular fire safety and health and safety standards
• Day to day assistance in management of preventive and reactive maintenance
• Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the Resident Manager

If this sounds like you, apply today!