Junior Account Manager

Verto HR provides specialist HR, training and staffing solutions within the residential property management industry.

Together with our clients, we manage the full spectrum of site staff - from a single caretaker to an expansive, multi-skilled team - for some of the UK's largest residential developments.

Salary : £25,000 - 27,000 pa

Hours : Monday to Friday, 9am - 5.30pm

Based : Oxford Circus, London (2 WFH days pw negotiable)

Responsibilities:

• Assisting the Client Account Managers in overseeing a portfolio of clients in the Property Management sector, ensuring a high level of service is always provided and a strong working relationship is achieved and maintained.
• Formatting CV's and creating job descriptions with the client to match their needs.
• Taking minutes in disciplinary and 1-2-1 meetings with the Line Managers and Senior Client Account Managers
• Arranging interviews with the line managers and providing feedback to staff.
• Building strong relationships with staff, holding welcome inductions and ensuring the onboarding process is positive from start to finish.
• Attending site visits in London and various developments across the UK.
• Arranging temporary cover for our permanent employee's holidays and other absence.
• Processing timesheets for our temporary staff, ensuring each timesheet correlates against the rotas and dealing with any pay queries that may arise.
• Managing the overtime for all staff and processing the monthly time sheets.
• Answering the phones in the office and working as a team with the other Client Account Managers and HR department.

Person Specification:

• Must have outstanding organisational skills
• A strong work ethic
• Works well under pressure in a fast pace environment
• Excellent communication and customer service skills
• Professional appearance