Day Concierge - Bankside SE1
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| Job Type | Permanent Full Time |
| Location | City of London, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | Up to £28000 per annum + + company benefits |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | YM1_1678882445 |
| Job Views | 430 |
- Description
An excellent day concierge is required for a super prime residence in Bankside:
Shift Pattern: 4 days on 4 days off; 7am -7pm
Salary: 28000 per annum
Start Date: last week of May- first week of June. This will be a brand new, mixed-use luxury development located next to the River Thames in London.
The develpoment will include:
* 169 private residential apartments within two towers (14 and 18 storeys high) with private amenities
* 29,000 square feet ofretail and cultural space
* 85,000 square feet of office accommodation in a separate tower
* a central landscaped public realm, with two levels of basement space.
Duties: The day concierge will be the first point of contact for residents and guests arriving at the residences. They will be responsible for the delivery of the highest levels of customer service to all residents and their guests, it will be their duty to create memorable experiences for the residents.
They will need to have a strong passion for delivering great service in a professional manner and be able to work well under pressure. They will greet residents and their guests upon arrival, manage all calls and emails to the concierge desk, manage all residential deliveries. They will assist with ad-hoc resident requests such as transportation bookings, restaurant bookings, theatre bookings and dry-cleaning requests. They will refer any significant lifestyle requests to the Duty or General Manager to assist. Concierge will also be required to assist the Duty Manager with monitoring of the residents' app and ensure all queries and amenity bookings are processed in a prompt manner. Regular patrols will have to be undertaken to promote Health & Safety compliance, cleanliness and ensure
Requirements:
* Minimum3 years hospitality experience as a concierge within London super-prime,residential schemes
* Must have excellent communication skills and customer service skills
* Service driven, understand the importance of going the 'extra mile'
* Experience serving UHNWIs
* Good knowledge of Central London and surrounding local area
* High standard of written and spoken English, additional language skills beneficia
