Day Doorperson & Valet ,DRIVERS LICENCE REQUIRED - W2

We're currentely recruting for a Doorperson & Valet role based in Hyde Park!

This is an exciting opportunity to work within a high end luxury residential building.

Salary - £28k

Hours - 4 on 4 off 7am to 7pm

WE MUST STRESS THE IMPORTANCE, THAT IF YOU DO NOT HOLD A CLEAN UK DRIVERS LICENCE FOR A MINIMUM OF 3 YEARS, THEN YOU WILL NOT BE CONSIDERED SO PLEASE DO NOT APPLY

The Doorman/Valet is the very first member of staff that residents and their guests meet upon arrival at this high end luxury residential site. You will be responsible for welcoming and assisting residents and their guests , as well as parking/retrieving residents' cars. You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents. You will also prioritise the safety and security requirements of the building, its residents, and guests, being alert to any potential security risks.

The Candidate

• Greet everyone with a professional and sincere warm welcome, ensure a seamless transition into the reception.
• Maintain impeccable standards of welcoming service, holding doors for guests, assisting with their luggage, calling for taxis and assisting with directions.
• Deliver and retrieve resident cars from the car park and drive to the front entrance upon requests.
• Ensure all resident car keys are stored safely in the relevant safe or dropped back to their apartment if required.
• Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador for the site
• Take & provide residents and guests with umbrellas.
• Answer questions & assist clients with reasonable requests.
• Ensure all residents receive fast, efficient, and friendly service.
• Ability to communicate high end quality service and deliver bespoke service.
• Ability to work independently as well as to build and develop positive working relationships with residents and the team.
• Maintain the cleanliness of the entrance, ensuring it is kept neat and tidy at all times.
• Work alongside the concierge team and ensure constant updates on the residents and estate are communicated to ensure smooth running of the daily operations.
• Assist with incoming and outgoing deliveries and directing arrivals where necessary.
• Follow the Valet Parking procedures at all times.

Requirements

• Fluent in English.
• Strong communication and customer service skills.
• Must be assertive, show initiative and have a very keen eye for detail.
• Previous experience as a Doorman or Valet within a luxury fast paced environment.
• Previous experience in a security trained role.
• Attentive and proactive.
• Passionate about delivering service excellence.
• Full clean UK driving license minimum 3 years.
• Service driven, understand the importance of going the 'extra mile'.
• Experience dealing with UHNWIs.
• Good knowledge of the central London area and surrounding local area.
• Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behavior and discipline.
• Eligible to work in the UK.