Property Manager - Canary Wharf

PMR are seeking an experienced Property Manager for a well established provider of Build to Rent homes in Canary Wharf!

Role overview:

To oversee and manage all residential building properties following resident move in with respect to day to day tenant queries, maintenance and cleaning and efficient processing of deposit returns.

Main duties:

• Overseeing Property Management of your assigned properties across the portfolio.
• Managing costs for turnaround of apartments to ensure costs are being appropriately recovered from tenants' deposits, and competitive quotes are being obtained for any repairs or replacements.
• Managing inventory check out process including conducting check outs, ensuring all keys are returned and meter readings taken.
• Ensuring Internal Property Management systems are being used correctly and are kept up to date.
• Producing Weekly & Monthly Reports to the Building Manager on KPIs such as deposit returns.
• Monitoring apartment voids including flushing for long term vacancies, ensuring minimal energy usage, e.g. lights off, heating and cooling off/appropriately set.
• Manage reactive maintenance of occupied apartments to ensure any Issues that fall under the Landlords responsibility are being responded to in a timely manner and Residents are kept up to date with the progress.
• Manage the cleaning process of apartments in-between lets ensuring quality checks are conducted and any additional areas are attended to immediately prior to new tenant move in.
• Obtain one or more competitive quotes from approved contractors for repairs If external contractors are required.
• Work with the Junior Property Manager and resident engineers to schedule and prioritise tasks for the Engineers.
• Keep up to date with changes in legislation and raising or suggesting Improvements or changes to ensure these are met
• Conduct a review of check out reports and generate an appropriate list of dilapidations to present to the tenant within the timeframes set In the SOPs.
• Once agreed by all parties, arrange for the deposit release form to be sent to accounts for transfer.
• Monitor & track the progress of deposit returns to ensure they meet required timelines.
• Manage any disputes raised by the Landlord or Tenant In relation to deposits
• Ensuring tasks follow SOPs processes.
• Ensure SOPs are kept up to date Ensure any Planned maintenance tasks are scheduled and carried out according to Statutory Compliance responsibilities. Invoice management and processing POs.
• Obtaining competitive quotations for any tasks that require contractor works.
• Organise renewal of safety certification and remedial works during the tenancy.
• Provide support & cover to other Property Managers during busy periods or absences.
• Provide support to Building Manager where necessary.
• Assist in the negotiation of rent arrears.
• To promote and implement sustainability initiatives as directed by the company.
• Provision of effective response to emergency queries out of normal office hours to include attending site if appropriate.
• To carry out other reasonable duties as instructed and directed as required.

Requirements:

• Minimum 2 years' experience in a property management position is essential.
• A good overall education to 'A' Level / NVQ Level 3 or 4 standard or equivalent (to include English & Maths).
• Will have attained IRPM level 1 or 2 or ARLA Level 3 Minimum
• Basic knowledge of Building Management Systems.
• An understanding of the principal aspects of legislation relating to the management of Residential Property Law.
• Knowledge of Health & Safety to include COSHH and RIDDOR and carrying out risk assessments.
• Knowledge of Section 21 requirements.
• Excellent communication skills.
• Willingness to undertake further training as required.
• Excellent communication skills.

If this sounds like you, apply today!