Day Concierge
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| Job Type | Permanent Full Time |
| Location | South East London, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | £26200 - £26700 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | 0003DC_1673887887 |
| Job Views | 216 |
- Description
Our client is seeking a Day Concierge to join the team at a luxury residential development based in South East London.
Hours of work:4 on 4 off (7am-7pm)
Main duties:
- To provide a warm, courteous and prompt welcome on arrival for all visitors to the building.
- To develop relationships and rapport between yourself and residents and managing agents.
- To anticipate any resident needs, follow up and ensure that the resident expectations are met and where possible exceed.
- Oversee the services provided including laundry service, chauffeur or other car service, private jet, theatre tickets, reservations, on site bookings.
- A personalised and bespoke service should be offered for each individual resident and overtime an understanding of their various preferences and needs should be recorded and shared amongst the concierge team.
- Attention to detail on all aspects of the job whether this relates to resident service or the maintenance and management of the building to the required immaculate level.
- To ensure that accurate log is maintained for any visitors, deliveries and are announced and escorted to the apartments.
- Be reliable, flexible, honest and a strong advocate for the development and the clients.
- To ensure that all operating policies and procedures are adhered to at all times and to work cohesively with colleagues on different shifts by ensuring smooth handovers and effective communication.
- To take responsibility of the concierge area as well as wider building and report any issues to the appropriate escalation point.
Personal Specification:
- Very Smart and well presented.
- Residential/High End Hospitality background preferred.
- Reliable and good timekeeping.
- Approachable and proactive, willingness to help.
- Ability to create professional relationships externally and internally with guests, residents and colleagues.
- Strong written and verbal communication skills in English.
- Must be IT Literate.
Please note if you have not heard back from us in two weeks, your application has been unsuccessful.
