Day Porter - West London

Description

Our client is currently looking for a Day Porter who will be will be based on a luxury residential development, of which are based in West London.

Hours: 42 hours per week (7am - 7pm)

1^st week will be 4 days on, 3 days off

2^nd week will be 3 days on, 4 days off

Salary will be £25,000 per annum

Competencies

• Communication
• Drive, Perseverance and Quality Focus
• Planning and Organisation
• Adaptability and Flexibility
• Teamwork and Empathy

Role Purpose

The Porter role is focused upon excelling in the area of Customer Service and providing an unrivalled resident experience.

Primary Responsibilities

• To demonstrate excellent communication skills with colleagues and residents - meeting tenants sometimes bespoke needs
• Exhibit a passion for customer service and possess a clear focus towards creating and maintaining the best possible resident experience
• To greet residents and their guests when they arrive at the building.
• Strive to create an individual experience which makes the person feel valued
• Be attentive to residents and visitors needs within reason
• Cleaning duties will be required
• Assisting with parcels and delivering to the right residents

ESSENTIAL EXPERIENCE

• Worked in a similar environment for a minimum of two years
• A good working knowledge of Microsoft windows software including Word and Outlook

DESIRABLE

• Residential experience
• Hospitality background
• Knowledge and experience of health and safety legislation as it applies to the work environment and residential buildings

QUALIFICATIONS

• Good level of education - to include written and verbal communication skills