Temp Day Concierge


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https://www.pmr.uk.com/2252/job2022-11-29 09:33:041970-01-01PMR
Job TypePermanent Part Time
LocationReading, Berkshire
AreaBerkshire, EnglandBerkshireEnglandReading, Berkshire
SectorResidentialResidential - Front of House/ Concierge
Salary£20800 - £21840 per annum
Start DateASAP
Advertiserremoteapi
Job RefMM021TC_1669714385
Job Views16
Description

Our Client is looking for a Temp Day Concierge to work at a Luxury Development in Reading.

Hours: 4 days on 4 days off Rota (07:00-19:00)

Duties and responsibilities:

  • Parcel collection and distribution.
  • Deliver excellent customer service to all, adopting a 'nothing is too much' attitude at all times.
  • Greet all in a professional and couteous manner in accordance with the company standards.
  • Aid and engage with all guests/resident's and collegues within the premises.
  • Always act as an ambassador for the company.
  • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
  • Ensure all guests/residents receive a full conceirge service throughout their stay.
  • Assist and support all guests/ residents by quickly responding to lifestyle requests for restaurants, flights and event tickets.
  • To be able to provide an alternative to guests including day activites and tickets for any attractions.
  • Process Luggage and delivery requests accurately and be responsible of the safekeeping of items ,left in the care of the company.
  • Carry out regular building checks and log/report any maintanance that is required through the correct channels.
  • Adhere to health and safety, fire and bomb threat procedures. Report anything which causes concern to staff or clients to the appropriate authority.
  • Create and prepare standard letters, circulars and other corresponance using Microsoft Office applications, portal and Property Management Systems.
  • Key handling and distribution.

Personal Specification:

  • Very Smart and well presented.
  • Luxury/lifestyle hospitality background.
  • Experience in a hotel concierge desk.
  • Extensive knowledge of London, its attractions, venues and infrustructure.
  • Reliable and timekeeping.
  • Fun, friendly and out-going personality.
  • Ability to create professional relationships externally and internally with guests, residents and collegues.
  • Strong written and verbal communication skills in English.
  • Must be IT Literate.

I look forward to hearing from you.

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