Estate Manager

Our client is seeking an experienced Estate Manager to manage the day to day operations at a luxury, large and complex residential development based in South East London.

Main duties:

• Manage all operational aspects of the development.
• Provide a safe environment for residents and staff.
• Maintain a service orientated culture among staff.
• Support the development of activities to enhance the resident's lifestyle .
• Manage and supervise the in-house team and external workers/contractors.
• Ensure the development is maintained to the standard of the client's portfolio, status and value.
• Responsible for compliance with the Heath and Safety Policy.

Person specification:

• Demonstrable experience of managing people/teams and delivering an exceptional customer service.
• Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and client with a resolution focused mentality, creative in your approach.
• Able to work with autonomy and as part of a wider team.
• Efficient in maintaining administration and record keeping electronically.
• Demonstrable ability dealing with problems and challenges effectively.
• Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation.
• Ability to work under pressure deadlines, able to prioritise and manage time effectively.
• Excellent IT skills, social-media awareness and up to date with new technology.
• Demonstrable experience with multi schedule budget preparation and management.
• 3-5 years experience in Estate Management in a management position.
• IRPM (Desirable).