Night Concierge

Our Client is looking for a Full-time Night Concierge to work at a Luxury Development in Kingston upon Thames. They are looking for candidates who strive to provide excellent customer service to all residents and guests. Ideally candidates will have either residential or previous hospitality/hotel experience.

Role: Night Concierge

Hours: 7pm - 7am

Shift Pattern: 4 days on 4 days off

Salary: £22,500 pa

Duties and responsibilities:

• Parcel collection and distribution.
• Deliver excellent customer service to all, adopting a 'nothing is too much' attitude at all times.
• Greet all in a professional and courteous manner in accordance with the company standards.
• Aid and engage with all guests/resident's and colleagues within the premises.
• Always act as an ambassador for the company.
• Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
• Process Luggage and delivery requests accurately and be responsible of the safekeeping of items ,left in the care of the company.
• Carry out regular building checks and log/report any maintenance that is required through the correct channels.
• Adhere to health and safety, fire and bomb threat procedures. Report anything which causes concern to staff or clients to the appropriate authority.
• Key handling and distribution.

Personal Specification:

• Very Smart and well presented.
• Residential/Hospitality background preferred
• Reliable and good timekeeping
• Approachable and proactive, willingness to help
• Ability to create professional relationships externally and internally with guests, residents and colleagues.
• Strong written and verbal communication skills in English.

Please note if you have not heard back from us in two weeks, your application has been unsuccessful.