Night Concierge, Luxury Residential - Kensington W8

Our client is currently seeking an experienced concierge to join the team at a luxury development in Kensignton.

The shift pattern will be 4 nights on and 4 nights off with working hours 7pm - 7am

Salary £28,000 per annum

This is a Night Concierge with Valet duties involved so all candidates MUST be over the age of 25 and hold a FULL UK DRIVERS LICENCE.

Please note you will not be considered for the role if you do not hold a licence.

Main duties:

• Deliver excellent customer service to all residents.
• Greet all residents in a professional and courteous manner.
• Proactively anticipate resident's needs.
• Aid and engage with all guests/residents and colleagues within the development.
• Always act as an ambassador for the company.
• Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment and timely manner.
• Verify all visitors, suppliers and contractors.
• Maintain a secure and safe environment for all residents by undertaking guest verification, securing elevator access, conducting security checks throughout the building and undertaking period review of CCTV system.
• Carry out regular building checks and log/report any maintenance that is required through the correct channels.
• Ensure the communal areas are always kept clean, tidy and presentable.
• Report any incidents, problems or complaints to the appropriate manager in a timely manner.
• Dealing with guests/residents' concerns or complaints, to include a follow up in person or in writing.

Requirements:

• Experience in Residenital or 5* Hotels.
• Must hold a FULL UK Driver's Licence&Over 25 years old
• Reliable and timekeeping.
• Immaculate presentation.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks