Operations Manager - Serviced Apartments


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https://www.pmr.uk.com/184/job2021-05-13 16:19:181970-01-01PMR
Job TypePermanent Full Time
LocationLondon
AreaLondon, EnglandLondonEnglandLondon
SectorBuild to RentBuild to Rent - Operations
Salary£30000 - £38000 per annum
Start DateASAP
Advertiserremoteapi
Job Ref2202_1620922759
Job Views255
Description

Operations Manager - Serviced Apartments


Our client is currently hiring for an Operations Manager to be responisble for the day-to-day operations a portfolio of apartments. The Manager's role entails overseeing every aspect of the apartments and buildings to ensure smooth operations. maximum guest satisfaction and profit. The Operations Manager plans and organizes the housekeeping and maintenance team on a monthly, weekly and daily basis. Operation Manager's duties:


● Manage on a daily basis the communication with the cleaning service company
● Manage on a daily basis the communication with the laundry service company
● Schedule work shifts according to forecasted check in-check out schedules and by the guest's needs
● Ensure quality of cleaning by performing inspections and ongoing training
● Ensure building premises are clean, tidy, and ambient enough to receive and tend guests
● Run efficient maintenance programs and schedules to ensure high quality apartments and guest experience
● Manage and control the inventory of the amenities, linens, towels and all other products related to the operation of the apartments
● Manage the communication, orders and delivery with all products suppliers
● Monitor the coordination between the different parts of the organisation to ensure smooth and efficient operations
● Constantly work to improve the building, the common areas, the apartment and overall guests experience

This role will require some weekend work on occasion however, the working hours are flexible to provide a balance between working needs and work / life balance.

This is an exciting startup business in which the Operations Manager would initially manage a small portfolio of great apartments across 4 London buildings however, they have another building on the way next month and are aiming to grow to 300+ units within the next 12 months. So, if you're looking for start up culture and great career growth opportunties, this could be for you!

The company currently operate remotely via working from home however, they will be looking to take some great office space soon in order to provide a healthy balance of company culture vs. work from home benefits.

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