Temporary Residential Concierge - City of London

PMR provide staff to high end residential apartment blocks across London and are currently seeking temporary staff to work for us on zero hour contracts. This is a customer service focused role, where you will be liaising with residents providing generic receptionist duties with a focus on resident satisfaction.

Hourly rates vary between £9.80 - £11.05 per hour + Holiday Pay

Shifts vary between 8 - 12 hours, days or nights available

• To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.
• Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
• To ensure that the highest levels of customer care and service are maintained at all times.
• Deal effectively with complaints, take the
• correct action and remain courteous.
• Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
• Taking appropriate action in the event of an emergency and immediately advising your manager.
• Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.