Assistant Property Manager Apprentice - Plymouth PL4

We are currently recruiting for an assistant property manager to fill a much needed role in our clients' expanding property management team working on their national portfolio through a level 3 apprenticeship.

Working hours will be 9:00am - 5:30pm with an hour for lunch with the holiday entitlement of 28 days (including bank holidays).

The role is based in Plymouth and will require some travel to visit properties so a driving license will be essential.

This is an excellent opportunity for someone looking to start a career in the property management industry from the bottom with opportunities to progress upwards with time and effort.

Because this role is an apprenticeship the salary for the first 12 months is based on national apprenticeship rates, rising to £17,500.00 in the second year.

So first year would be £8,385.00 rising £17,500.00. Upon completion of the apprenticeship the successful applicant will be eligible for direct entry at Associate level (AIRPM) to the Institute of Residential Property Management (IRPM).

This is a development role which will lead to further opportunities in this fast-paced and exciting industry. We are looking for a strong personality who is dynamic, outgoing and creative. Upon successful completion of the apprenticeship our client will fund additional training to get the successful applicant ultimately up to member level (MIRPM) within the Institute of Residential Property Management (IRPM).

Job Title: Assistant Property Manager

Reporting to: General Manager

Hours: 37.5 hours per week, 9am - 5pm.

Purpose of the position

To assist the Property Manager in providing effective management of all properties within one of the company's property management portfolios, ensuring effective communication between the company and Freeholders, Leaseholders, and any other relevant parties at all times.

Academic & Trade Qualifications

Essential qualifications:

• 5 GCSE Grade A-C including English and Maths.

Responsibilities & Duties

• Assist with the management of ongoing maintenance demands for each property within your designated property portfolio, as required by the Property Manager.
• Assist with the management of a pool of authorised contractors to address all aspects of ongoing building maintenance for each property within your designated property portfolio.
• Respond to general enquiries from Freeholders, Leaseholders, Management Companies and, where applicable, Tenants, in a timely and professional manner.
• Assist the Property Manager to organise, and if required to attend Annual General Meetings (AGMs), Directors Meetings and/or Leaseholder Meetings, where applicable, for properties within your designated property portfolio.
• Provide general administrative support to the Property Manager.
• Answer general telephone and email enquiries, take messages accurately and arrange call-backs where applicable.
• Any other applicable duties as assigned by the Management, with due time and notice.

Personal Qualities & Behavioural Traits

Essential qualities or behaviours

• Ability to manage own workload with supervision.
• Ability to learn new skills through internal and external training.
• Proactive Approach to problem solving.
• Approachable nature with a good positive can-do attitude.
• Comfortable presenting in front of small groups and answering questions as part of a small team or panel.

Desirable qualities or behaviours

• Excellent English skills including letter writing.
• Ability to produce detailed reports and documentation when required.
• Ability to produce, administer and amend service charge budgets.
• Highly Approachable nature with a can-do attitude.
• At home presenting in front of groups of any size and fielding questions individually or as part of a team or panel.

Relationships

Details of relationships relevant to this role

• Report to Property Manager leading your designated property portfolio.
• This position will be overseen by the General Manager with ongoing support and supervision.
• This position will be required to establish positive relationships with Freeholders, Leaseholders and Contractors to ensure effective management and communication of each block.