Residential Porter - High End Apartments

We are working with a traditional residential apartment block seeking an experienced Porter to join the team based in the West End on a rota basis:

Shifts: 9am - 5pm/ 3pm to 11pm/ 11am to 7pm

The Porter MUST be able and willing to cover night shifts every 3 weeks when required, to provide cover for the night Porter.

Salary: £24,000 per annum rising to £26,000 after successful probation

Duties:

• To provide all necessary services to the residents.
• Communicate efficiently with all other members of staff and the residents and be responsible for a welcoming atmosphere throughout the property.
• Regular building patrol to ensure cleanliness and comfort of the reception area and common parts.
• To assist residents at all times together with their guests and visitors when and where required.
• To perform all necessary porter duties. These duties include but are not limited to carrying luggage / packages for residents, cleaning duties as and when required.
• To receive and distribute all mail.
• To monitor all persons at the property and ensure they have a right to be present.
• To answer the telephone and deal with general enquiries. To log messages, requests & events as per the approved procedure by correctly using the tools at your disposal.
• To monitor the presence of contractors around the building and supervise their activities to ensure minimum disturbance to residents. This monitoring to be done in accordance with the agreed procedure.
• Report and monitor health and safety issues and ensure a full safe working practice.
• To take part in training in line with the company policies and procedures.
• Log and report any incidence of disrepair by using the appropriate procedure/ tool at your disposal.

Ideal candidate:

• Positive, can-do attitude
• Willingness to provide help and assistance
• Team player
• Previous experience working in a similar role within residential or hotels would be beneficial