Part-Time Concierge - Mayfair, London W1K

Part-Time Concierge
Line Manager - Property Manager
Hours - Monday-Friday: 8am-1pm (25 hours per week)

About the Development:
A prime residential development located in Mayfair, London. The Scheme comprises 6 residential units.

The Role
*The Concierge will focus on the day-to-day residents and guests delivering duties to an exceptional standard.
*They will excel on the concierge services, amenity operations, security and housekeeping to ensure day-to-day running is seamless and a consistent vision is delivered.
*They will direct, coordinate and plan essential central services such as guest arrivals, deliveries, post, amenity bookings, cleaning, waste disposal and recycling.
*They will focus on building resident loyalty through proactive communications, setting, and managing expectations and delivering results.
*You will ensure the multiple service elements operate effectively to create a seamless approach.

The Candidate
* Excellent quality customer service for the development, its residents, and guests.
* Strive for and achieve success for the company.
* Develop and maintain constructive working relationships with residents, guests, and contractors working collaboratively to achieve overall business outcomes.
* Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.
* Work very closely with the Property Manager with the implementation of SOP manuals, policies, and procedures.