Senior Property Manager

My client is an independant and highly reputable managing agent based in South East London. Due to natural expansion they are seeking a Senior Property Manager to come on board to support the team aswell as managing a small portfolio of developments.
 

Duties:

-Undertake the administration and management of the service charges for a portfolio of residential apartment blocks

-Responsible for effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional management service.

-Drive service standards to rival competitor providers.

-Taking a lead on formal resident and client liaison including residents’ meetings, building relationships with clients and customers.

-Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.

-Overseeing delivery of efficient and effective repair and maintenance requirements.

-Contractor appointment and management, utilising site staff where appropriate.

-Responsibility for Health & Safety.

-Ownership of service charge budgeting, financial management and reporting.

-Support a small team of property managers and assistants.

-To build and maintain strong relationships with all internal departments.

-To Carry out day to day activity and tasks in line with workflow and process requirements.

-To work together with other departments and divisions within the organisation to identify any process improvements and improve standards, efficiency and profitability.

The person:

-5 years+ experience working in block management in a similar role.

-MIRPM qualified - Desirable.

-Experience with RMC, developers and freeholders.

-Excellent communication skills.

-Budget management experience and overall expenditure for developments.

-Producing forecasts and reports.

-Overseen major works and carried out the Section 20 consultation process.