Executive Block Property Manager - Kensington, London W8

My client is a well established and successful managing agent based in Kensington, London who are currently looking for an Executive Property Manager to join the team.

Working hours:
Monday - Friday: 9am - 5.30pm with 1 day working from home

Responsibilities:

• Undertake the administration and management of the service charges for an intensive portfolio of blocks, including Resident Management Companies and Resident Associations.
• Taking a lead on formal resident and client liaison including residents' meetings, building relationships with clients and customers.
• Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.
• Contractor appointment and management, utilising site staff where appropriate.
• Supporting the satisfactory transition from bidding, through mobilisation to service delivery, including phased build programmes for new development in the region.
• Supporting the other Property Managers and colleagues as appropriate, including sharing of best practice and ensuring service consistency.

The person:

• Fully accepting of accountability and comfortable within a full ownership model, ready to hit the ground running mindset and ability to take on an intensive existing portfolio of blocks
• A supportive hands-on management style and a willing need to invest time in others to help them learn and develop. A real focus on detail and the ability to deliver innovative solutions.
• Line management experience.
• Unfaltering dedication to deliver on commitments made internally and to customers.
• Experience working with Resident Management Comapnies & Resident Associations.
• Team Player and ability to work in an environment of collective responsibility.
• Experience working with QUBE software.
• IT literate and strong interpersonal and presentation skills.
• Qualified to IRPM level.
• Underlying desire to deliver the best client experience possible.