Property Manager
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Job Type | Permanent Full Time |
Location | North London |
Area | London, England |
Sector | Residential - Property Management |
Salary | £40,000 - £45,000 |
Start Date | |
Advertiser | remoteapi |
Job Ref | EHPM00005 |
Job Views | 438 |
- Description
My client is an innovative and highly reputable independent managing agent. They are currently looking for an experienced Property Manager to join the team.
Main duties:
-Undertake the administration and management of the service charges for a portfolio of a portfolio of residential -developments.
-Responsible for effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional management service.
-Managing site staff (concierge, porters, caretakers) and an Assistant Property Manager on a daily basis.
-Taking a lead on formal resident and client liaison including residents’ meetings, building relationships with clients and customers.
-Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.
-Overseeing delivery of efficient and effective repair and maintenance requirements.
-Contractor appointment and management, utilising site staff where appropriate.
-Responsibility for Health & Safety.
-Ownership of service charge budgeting, financial management and reporting.
The person:
-AIRPM qualified.
-Minimum of 3 years+ of experience in a similar role in block management.
-Previous experience of delivering services to a very high level of quality in a customer facing environment.
-Proven Operational Management experience, including on complex schemes and contracts.
-Excellent customer service skills – the ability to build and maintain strong relationships with clients/residents.
-Full awareness of the latest developments in Property Management/FM thinking and understanding of the Property Management/FM market, including new procurement methods, supply chain management, partnering relationships, open book management, and end user self-service.