Property Manager - Home based
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| Job Type | Permanent Full Time |
| Location | North London |
| Area | London, England |
| Sector | ResidentialResidential - Property Management |
| Salary | £35,000 - £36,000 |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | EHPM00004 |
| Job Views | 358 |
- Description
My client is a well established, nationwide managing agent, due to natural expansion they are looking to recruit an experienced Property Manager to join their team - This role is home based.
The role:
Undertake the administration and management of the service charges for a portfolio of residential apartment blocks.
Responsible for effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional management service.
Taking a lead on formal resident and client liaison including residents’ meetings, building relationships with clients and customers.
Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.
Overseeing delivery of efficient and effective repair and maintenance requirements.
Contractor appointment and management, utilising site staff where appropriate.
Responsibility for Health & Safety.
Ownership of service charge budgeting, financial management and reporting.
Experience:
Minimum of 3 years of experience in Property Management.
Previous experience of delivering services to a very high level of quality in a customer facing environment.
Proven Operational Management experience, including on complex schemes and contracts.
Full awareness of the latest developments in Property Management/FM thinking and understanding of the Property Management/FM market, including new procurement methods, supply chain management, partnering relationships, open book management, and end user self-service.
The Person:
Exceptional ability to develop and maintain customer relationships.
Unfaltering dedication to deliver on commitments made internally and to customers.
Good communications and leadership skills.
Team Player and ability to work in an environment of collective responsibility.
IT literate and strong interpersonal and presentation skills.
Good analytical and problem solving skills.
Underlying desire to deliver the best client experience possible.
