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Temporary Resident Services Associate for a Build to Rent.

INFORMATION ABOUT THIS JOB

Job Title Temporary Resident Services Associate for a Build to Rent.
Contract Type Temporary
Contract Duration
Location City of London, London
Salary Up to £10.55 per hour
Job Published 2 months ago
REF HS05_1576511212
Contact Name Hugo Sadler
Contact Email hugo.sadler@pmr.uk.com

Job Description

Responsibilities include:

  • Delivering consistent first class customer service
  • Ensuring full knowledge of apartment and communal areas
  • Face to face interaction and building good relationships with customers
  • Ensure smooth operation of the tenants process from check in to check out
  • Conducting customer viewings and tours when necessary
  • Building security and resident administration in line with GDPR
  • Ensure all matters relating to Health and Safety compliance are adhered to

Qualifications/Experience:

  • Reasonable level of general education - written and numerical skills
  • Awareness of Health and Safety requirements
  • Adopt a team work approach
  • Helpful and friendly personality
  • Strong proven record of excellent customer service
  • IT literate - competent in Microsoft Word, Excel and Outlook
  • Excellent communication and people skills
  • Positive attitude and ability to work with little supervision
  • Experience in customer facing roles is essential - ideally hotel, student accommodation, hospitality or residential sectors.

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Ref: HS05_1576511212 | Published: 16th Dec 2019

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