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Senior Night Concierge - Hampstead, London N2

Job Title: Senior Night Concierge - Hampstead, London N2
Contract Type: Permanent
Location: North London, London
Industry:
Salary: Up to £28000 per annum
Start Date: ASAP
Reference: LO004602_1568714172
Contact Name: Shannon Baxter
Contact Email: shannon.baxter@pmr.uk.com
Job Published: September 17, 2019 10:56

Job Description

A super-prime development in London N2 is currently in need of a 5* Senior Night Concierge to join it's team.

Rota:
4 on, 4 off; 7pm - 7am

The Job Requirements
o Ensure excellent levels of customer service during the evenings and at night for all residents and their guests
o Assist with resident and client requests, delivering an excellent bespoke service and be an ambassador for the managing agents at all times
o Conduct regular site inspections and security patrols, during the evening and at night, of the site and report any issues that arise
o Manage and monitor contractors and building works that may be taking place and to ensure all Health and Safety measures are being adhered to at all times
o Be responsible for the inspection and presentation of reception area and common parts of the site, ensuring these remain presentable at all times; light cleaning duties may be required
o Assist with a detailed handover at the end of each shift to ensure continuity of service at all times
o Deal with reasonable requests with professionalism and patience and resolve problems that may arise
o Wear correct uniform at all times and maintain standards of appearance, personal hygiene, behaviour and discipline

Experience Requirements
o Experience from a similar role in high-end residential properties, 4*/5* hotel industry or comparable industry
o Good standard of written and spoken English
o Right to work in the UK
o Full and current driver's license