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Residential Day Concierge - Luxury Building South West London

Job Title: Residential Day Concierge - Luxury Building South West London
Contract Type: Permanent
Location: South West London, London
Industry:
Salary: Up to £21500 per annum
Start Date: ASAP
Reference: LO003818_1528980691
Contact Name: Shannon Baxter
Contact Email: shannon.baxter@pmr.uk.com
Job Published: June 14, 2018 13:51

Job Description

Our client are currently looking for a security/concierge to work at a luxury residential estate in Chelsea.

Shifts will be Monday - Friday 8am - 5pm.

The role will involve the following duties;
- To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.
- Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
- To ensure that the highest levels of customer care and service are maintained at all times.
- Deal effectively with complaints, take the correct action and remain courteous.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Taking appropriate action in the event of an emergency and immediately advising your manager.
- Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.
- Supervising the gym area and taking care of any needs the residents may have.

You must have a strong background within customer service due to the nature of the clients within the block and the expectation of the residents association.

Salary will be £21,500.

Immediate start available.