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Resident Services Manager - Build to Rent


Job Title Resident Services Manager - Build to Rent
Contract Type Permanent
Contract Duration
Location East London, London
Salary £30000 - £35000 per annum
Job Published 2 months ago
REF PMR1712_1590738312
Contact Name James Housden
Contact Email

Job Description

Resident Service Manager opportunity to work for national BTR operator based in luxury residential development in East London with a high spec and resident amenities on offer.

This role offers the opportunity to take full ownership of a building, develop property management skills and earn a bonus for hitting targets based on customer satisfaction and driving occupancy.

The aim of the role is to be the face of the building, oversee the lettings, viewings, property management and ensure the resident experience is exceptional.

Working hours are Monday to Friday but some flexibility may be required during busy lease-up periods.

Key Responsibilities:

  • Conduct viewings and agree offers for properties with support of admin team
  • Organising events for residents
  • Key point of contact for resident queries and issues
  • Carry out regular inspections of apartments and communal areas
  • Deal with and action any repair works


  • Experience in Build to Rent Sector is desired but not essential
  • Positive attitude and willing to take ownership of situations is a MUST
  • Excellent organisation and time management skills
  • Strong interpersonal skills

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Ref: PMR1712_1590738312 | Published: 29th May 2020


Tel:  0207 436 0360



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