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Property Manager

INFORMATION ABOUT THIS JOB

Job Title Property Manager
Contract Type Permanent
Contract Duration
Location Hertfordshire, England
Salary £30000 - £37000 per annum
Job Published 10 days ago
REF PMEH08_1602772518
Contact Name Evie Hepburn
Contact Email evie.hepburn@pmr.uk.com

Job Description

Our client is seeking an experienced Property Manager to join the team and manage a small portfolio in London.


Part office based in Hertfordshire and part working from home.

Main duties:

  • Respond within 24 hours to emails and phone calls (even if only a holding response), and maintain a good flow of communication.
  • Prioritise and effectively manage workload. Have full understanding of the leases for each building within your portfolio. Ensure all the provisions in the leases are complied with, including for example health & safety and insurance provisions.
  • Report to clients important issues in a timely fashion and maintain a good regular rapport with clients.
  • Undertake site visits six weekly or the timescale stated in the management agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours.
  • Production of accurate service charge budget within agreed timescales. Monitor expenditure and the production of BvA reports and only issue work orders where funds are available.
  • Understand the quarterly reports issued to clients and leaseholders in order to answer any queries.
  • Ensure issues on the tracker are kept up to date, acknowledged within 2 hours and actioned within 4 hours and closed off immediately when completed. Team Assistant can assist.
  • Delegate work to and manage Property Administrator.
  • Manage and support any site staff.
  • Attend client meetings and AGMs including out of office hours.
  • Prepare management reports in good time for said meetings and take minutes where required.
  • Assist in preparation of Resident Handbooks, circulars and newsletters.

The person:

  • Be concise but friendly, and professional when provoked.
  • Work with minimum supervision, and not be afraid to take the initiative, but know the limits of your authority.
  • Attend evening meetings, usually 2-3 per month.
  • Delegate to an Assistant Property Manager.
  • Take pride in being up to date, work with others for mutual benefits.
  • Minimum Complaints and Maximum Compliments.

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Ref: PMEH08_1602772518 | Published: 15th Oct 2020

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