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Night Concierge - Central London Luxury Development

Job Title: Night Concierge - Central London Luxury Development
Contract Type: Permanent
Location: City of London, London
Salary: Up to £21840 per annum + 20 days annual leave
Reference: Night Central_1564484170
Contact Name: Frankie Earnshaw
Contact Email:
Job Published: July 30, 2019 11:56

Job Description

Night Concierge Required for a Luxury Development in Baker Street/ Marylebone - 4 on 4 off rota, plus receive 20 days annual leave!

We are looking for a extremely well presented, enthusiastic and courteous Night Concierge to work in a luxury high end residential development in Central London.

Position: Night Concierge
Rota: 4 on 4 off
Hours: 19.00pm - 7.00am
Luxury High End Development
Salary: £21,840 pa + perfomance based salary reviews each year
Benefits: 20 days annual leave plus 1 additional day added for every 2 years service
Sick pay: up to 5 days a year
  • Welcoming residents into the building in a polite and friendly manner
  • Providing 5* customer service, going above and beyond to assist where possible
  • Key handling
  • Maintaining the safety of the building and monitoring CCTV
  • Sorting and organising post and deliveries
  • Site walks and inspections for maintenance issues, making sure these are raised to management if necessary
  • Keeping on top of paperwork and reports

The Person:

To apply for this position you must have excellent customer service skills, be an extremely well presented and approachable people person with good common sense and attention to detail. The ideal candidate will come from a Customer Service background in Residential Buildings/ Hotels/ Front of House positions, where the customer is at the forefront of everything you do. However, we are open to seeing candidates from other Customer Service backgrounds.

You will be the first point of contact for the residents so an excellent telephone manner and can do attitude is essential. You will need to be able to deal with complaints and queries whilst remaining calm and professional at all times. A high level of computer and communications skills required.


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  • Share anything that you think will convince us that you're the best candidate for the job