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Maintenance Operative

Job Title: Maintenance Operative
Contract Type: Permanent
Location: London, London
Salary: £20000 - £25000 per annum + Annual Bonus
Start Date: ASAP
Reference: LO002492
Contact Name: James Brewer
Contact Email:
Job Published: July 10, 2015 17:11

Job Description

Our client is currently seeking an enthusiastic and approachable Maintenance Operative to work at a student accommodation building in The City.

The hours of work will 08:00-16:00, working 5 days out of 7 including weekends, shifts will vary depending on the businesses needs.


Customer & Stakeholder Management

- Communicate effectively, whether face to face, via telephone or in writing, with customers and colleagues, clearly understanding and responding to their needs
- Ensure compliance, security and integrity of customer data used
- Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues
- Liaising with and monitoring on-site contractors to ensure completion of work and adherence to site health and safety procedures

Develop & Manage Teams

- Support the on boarding of new members of the team, providing a warm welcome to new starters and supporting their development by answering questions and offering guidance
- Attend and constructively contribute to team meetings sharing knowledge and developing and supporting new ideas and improved processes
- Contribute and support the growth of team spirit, working in line with the values and encouraging others to do the same

Protect & Nurture the Asset

- Contribute to the delivery of the key performance indicators within the City and business
- Responsibility for the day to day management of reactive and preventative maintenance
- During mobilisation and warranty period, work with external contractors and Development team to support snagging and defect management through to a timely and satisfactory resolution
- Provide specialist support for electrical/plumbing repairs throughout the property portfolio
- Undertake regular building patrols to identify any maintenance requirements or Health and - Safety risks and complete all resultant actions in accordance to the core operating procedures
- Undertake scheduled flat inspections and recording of same. Complete all resultant actions in a timely manner
- Record, log and monitor any maintenance issues that may arise within the property.
- Adhere to our operating processes, business systems and standards
- Support in monitoring compliance with Planned and Reactive Maintenance procedures, such that buildings are safe for both our Customers and our Employees
- Ensure that maintenance records are kept for the all services, inc PAT testing and fixed wiring certification
- Ensure that all Property Documentation Files are accurate and up to date
- Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained/ maintained and that safe systems of work are followed, inc Permit to Work

Qualification & Role Requirements:

- 1 year domestic electrical/plumbing/general maintenance experience
- Previous experience in mobilistation/opening of a new building(s)
- Intermediate level skills in business operating systems including Microsoft office
- Demonstrable experience of effective communication both orally and in writing
- Qualified to NVQ level 2 in electrical/plumbing maintenance
- Ability to work across locations in London
- Ability to work weekends and public holidays
- Live within a reasonable travel distance to properties within the city

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.

James Brewer
0203 436 0360