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Head Concierge

Job Title: Head Concierge
Contract Type: Permanent
Location: West End, London
Salary: £26000 - £28000 per annum
Start Date: ASAP
Reference: LO003004
Contact Name: Charley Noakes
Contact Email:
Job Published: July 14, 2016 10:20

Job Description

Our Client manages a luxury residential scheme in the West End and is currently seeking a Head Concierge to join the team.

Working Hours:
Monday to Friday - 07.00am to 15.00pm

Duties Required:
- Ensure that the building is maintained to the highest standards expected by the Landlord and Managing Agent and that the Building and Estate runs efficiently.
- To co-ordinate the day to day running of the building liaising with tenants/owners to ensure all relevant information is communicated correctly and efficiently.
- Effectively manage and monitor staff performance and that their work is completed to the highest possible standards.
- Monitor and maintain standards of dress, attendance, punctuality and reliability, and take the actions necessary to achieve the standards set by the Employer.
- Maintain and submit to the assistant development manager daily records of attendance, sickness, punctuality.
- Monitor performance against management instructions and take the actions necessary to ensure compliance. Including applying the initial steps of the company's disciplinary procedures.
- Promote a positive attitude towards employment through encouraging and motivating team work.
- Take the steps necessary to preserve the welfare and morale of the staff under your control, reporting concerns to Management and recommending remedial action.
- Ensure that the shift is health and safety compliant at all times.
- Ensure that the concierge, back office and external areas where appropriate is clean and presentable and the staff carryout regular cleaning.

We are seeking candidates who have worked within the 4/5* hospitality sector and have luxury hotel or residential block experience.

Successful applicant must provide two references and will also undertake a disclosure check for unspent criminal convictions.