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Day Valet - Marylebone, London W1B

Job Title: Day Valet - Marylebone, London W1B
Contract Type: Permanent
Location: West End, London
Industry:
Salary: Up to £25000 per annum
Start Date: ASAP
Reference: SB1_1583751481
Contact Name: Shannon Baxter
Contact Email: shannon.baxter@pmr.uk.com
Job Published: March 09, 2020 10:58

Job Description

DAY VALET

08.00 - 20.00 Four days on/Four days off

£25,000 p/a

The Valet will work closely with the Day Porters, managing the car park entrance to the scheme.

You will be responsible for accepting all deliveries and coordinating their collection or delivery directly to apartments, signing in contractors and assisting other users of the rear entrance, as well as valeting cars. You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents.

Duties include:
* Manage all incoming and outgoing deliveries
* Maintain impeccable standards of welcoming service; holding doors for guests, assisting with their luggage, calling for taxis and assisting with directions
* Deliver and retrieve resident cars from the car park and drive to the front entrance upon request
* Ensure all resident car keys are stored safely in the relevant safe or dropped back to their apartment if required
* Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador for the client
* Answers questions & assist clients with reasonable requests
* Ensure all residents receive fast, efficient and friendly service
* Maintain the cleanliness of the car park, ensuring it is kept neat and tidy at all times
* Work alongside the concierge team and ensure constant updates on the residents and estate are communicated to ensure smooth running of the daily operations
* Follow the Valet Parking procedures at all times
* Keep an eye out for suspicious activity in and around the entrance and alert security of any suspicious activity.

Requirements:
* Fluent in English
* Strong communication skills
* Flexible, confident and approachable
* Previous experience as a Valet within a luxury fast paced environment
* Attentive and proactive
* Passionate about delivering service excellence
* Full clean UK driving licence minimum 3 years
* Service driven, understand the importance of going the extra mile
* Experience dealing with high net worth clients
* Good knowledge of the central London area and surrounding local area
* Must be assertive, show initiative and have a very keen eye for detail
* Ability to communicate high end quality service and deliver bespoke service
* Ability to work independently as well as to build and develop positive working relationships with residents and the team
* Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline
* Eligible to work in the UK