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Day/Night Concierge

Job Title: Day/Night Concierge
Contract Type: Permanent
Location: West London, London
Salary: Up to £26000 per annum
Start Date: January 2020
Reference: EH12_1578047059
Contact Name: Evie Hepburn
Contact Email:
Job Published: January 03, 2020 10:24

Job Description

Our client are currently recruiting for a Day/Night Concierge to join the team at a luxury residential development based in West London.

Hours of work: 2 shifts on 2 shifts off (6pm-6am and 6am-6pm)

Main duties:
Managing Reception and Concierge Duties and ensuring that all residents, visitors and contractors are greeted with excellent level of customer service
Assisting residents, guests and visitors when and where required
Maintaining a log/record of deliveries and post received
Issuing keys only to correct persons' whilst recording always the signing in and out of keys
Answering the telephone, logging all messages and dealing with general enquiries
Recording incidents that occurred and responding to requests quickly and effectively
Ensuring all contractors and service personnel in attendance at the building are properly signed in and out and issued with the relevant visitors permit or car park permit

The person/experience:
Experience of using computers
Demonstratable experience of effective communication, both orally and in writing
Previous customer service experience
Previous security/conflict management experience
Flexibility in working hours including weekend working
Live within a reasonable travel distance to property

Previous experience in high end residential or 4-5* hotel experience is essential

If you havent heard from us within 14 days please assume that on this occasion your application has been unsuccessful.