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Day Concierge

Job Title: Day Concierge
Contract Type: Permanent
Location: South East London, London
Industry:
Salary: £22000 - £23000 per annum
Start Date: ASAP
Reference: EH-02_1571847178
Contact Name: Evie Hepburn
Contact Email: evie.hepburn@pmr.uk.com
Job Published: October 23, 2019 17:12

Job Description

Our client is seeking a smart and personable Day Concierge to work at a high end residential building based in South East London.

Hours of work: 4 days on 4 days off (7am - 7pm)

Main duties:
Managing Reception and Concierge Duties and ensuring that all residents, visitors and contractors are greeted with excellent level of customer service
Assisting residents, guests and visitors when and where required
Maintaining a log/record of deliveries and post received
Issuing keys only to correct persons' whilst recording always the signing in and out of keys
Answering the telephone, logging all messages and dealing with general enquiries
Recording incidents that occurred and responding to requests quickly and effectively
Ensuring all contractors and service personnel in attendance at the building are properly signed in and out and issued with the relevant visitors permit or car park permit

The person/experience:
Experience of using computers
Demonstrable experience of effective communication both orally and in writing
Previous customer service experience
Previous security/conflict management experience
Flexibility in working hours including weekend working
Live within a reasonable travel distance to property


Previous experience in high end residential or 4-5* hotel experience is essential